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Privacy Policy

Privacy Statement – “Sami Hair & Beauty Center

We attach great importance to the privacy rights of our visitors and customers. That is why we handle the data we collect very carefully. This statement has an informative function to inform our visitors and customers about our guidelines and measures regarding this subject. It is also explained which data is processed by us and which is also protected.

This statement applies to all visitors to our

website (www.samihair.nl) and customers who have made a purchase through this website or made a purchase in our store.

Sami Hair & Beauty Center collects personal information when creating an account, placing an order and signing up for a newsletter. This information is required to properly process and ship orders. Sami Hair determines which personal data will be processed, for what purpose and for how long this data will be stored.

Legal ground
Sami Hair & Beauty Center needs information from you because of the contractual agreements between you and Sami Hair & Beauty Center, such as your purchase of a product or your right to warranty. This is the case with:
– Placing an order
-Delivery of the order
-Return & Exchange
-Contact with our customer service
In addition, we can use your data for “legitimate interest”. This means that we want to provide our visitors and customers with the most optimal, personal service. This importance applies to:
-Contact with our customer service
-Reviews & customer satisfaction survey
-Visit our website
-Account management
-Newsletters
Actions & promotions
-Social media channels
There may also be a legal obligation to use your data. For example when there is a suspicion of fraud. In some cases you have given us permission to use your data, such as when you sign up for the newsletter. We keep track of this.

Who has access to personal data?
We will only pass on your data to other parties if this is necessary for our services. This concerns: delivery partners, suppliers, payment partners, IT service providers and / or parties that collect our reviews.
The parties that gain access to your data may only use it to provide you with a service on behalf of Sami Hair. Unless they themselves are responsible for obtaining and protecting your data.
We never sell your information to third parties.

Third party websites
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Use of our webshop
When you visit our website, various data is collected from you. These are technical data such as the IP Address (anonymised!), Cookies and your browser data such as your browser type Chrome, Internet Explorer or FireFox.
The IP Address and browser data are examples that we use in Google Analytics and Pixels. With this tool we can see and predict the behavior of the visitor on the webshop. And if we have received your permission, the data will be temporarily linked to your Google Account as described above.

Cookies
Our webshop uses cookies. Cookies are also placed via third parties engaged by us. When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies and which cookies you want to accept.

Retention period
We do not store and use your data longer than necessary. After this, we delete all data we have or your data is anonymized and only used internally for analyzes and reports.
We adhere to certain deadlines, after which we delete your data;
-We delete inactive customer accounts after 7 years. After this period, the data will be anonymised and may be used for internal purposes.
-The tax authorities require us to keep our administration with invoice, payment and order data for 7 years. After this period, we only use anonymised data for internal purposes.
-We keep data that we use to prevent fraud for as long as necessary.

Your rights
The visitor / customer remains in control of his / her own personal data. That is why you always have the following rights:
-Right of access
Right to portability
Right to correction
Right to erasure
Right to object
Right to restriction
Right to withdraw consent

Access and change your data
For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the information below:
Sami Hair & Beauty Center Bijlmerplein 722
1102 MA Amsterdam Southeast info@samihair.nl
020-30446 24

You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to restrict the processing of personal data.
To prevent abuse, we will ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

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